A Lesson in Poor Customer Service

By now you may have heard about the woman that is being sued for $50,000 in a libel case by Horizon Realty Group in Chicago for a tweet.  If not, here are the basics. On May 12th Amanda Bonnen, her account has been deleted, sent out a tweet that read in part “Who said sleeping […]

How will Twitter change your business?

A couple weeks ago 24/7 Wall St wrote an article entitled The Ten Ways Twitter Will Permanently Change American Business, the article centers on how Twitter benefits hyper-local marketing efforts and how it helps eliminate the need for some large scale media advertising for some businesses. It is a fascinating article and I highly recommend […]